Frequently asked questions.

What is an IBCLC, and why should I work with one?

IBCLC stands for International Board Certified Lactation Consultant. It’s the highest credential in lactation care, earned after completion of extensive coursework, hundreds of clinical hours, and passing a rigorous board exam. An IBCLC is a specially trained professional in lactation and breastfeeding care. We take a problem-solving approach, offering evidence-based information, hands-on guidance, and referrals to other healthcare providers when needed.

When should I reach out for lactation support?

Any time you feel unsure, overwhelmed, are having difficulty feeding or pumping, or are in pain. Common reasons families call me include: sore nipples, latch challenges, slow weight gain, pumping and returning to work, questions about tongue-tie, or supplementing. But you don’t need a “big” problem — I also love prenatal visits to help you feel prepared before your baby even arrives.

Do you take insurance?

Yes! Through my contract with Lactation Consultants of America, lactation visits with me are covered by Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, UMR, and Centivo. Here’s a quick snapshot of what coverage usually looks like:

  • Aetna: Covers 6 visits, usually no cost to you. Most PPO/EPO plans are covered; HMOs usually aren’t.

  • Blue Cross Blue Shield: Nearly all PPOs are covered as are Federal plans, some EPOs too, but most HMOs are not. If lactation isn’t covered, you can still be seen at a contracted rate and financial assistance is available when eligible.

  • Cigna: Covers unlimited visits, no cost-sharing. (Exception: Cigna Allegiance)

  • UnitedHealthcare and UMR: Covers unlimited medically necessary visits. Most PPO, EPO, POS plans are covered, some HMOs too. Signature Value HMO, Exchange plans, Medicaid/Medicare, Oxford Metro, and Heritage plans are not covered. Most families pay nothing or a very small copay ($20 or less).

We will guide you through checking your benefits before your first visit so you’ll know about your coverages beforehand!

How much are visits without insurance?

Self-pay rates are:

  • Initial visit: $200

  • Follow-up: $175

  • Virtual/ telehealth: $150 (new), $125 (follow-up)

If you have an in-network plan but do not have lactation benefits, financial assistance is available.

Do you do telehealth visits?

Yes! Telehealth or secure video conferencing is great for working together on short notice, for latch coaching, pumping and bottle feeding guidance, follow-ups and more! Virtual visits make breastfeeding/lactation care available to so many families who live remotely from lactation consultants!

What should I do to prepare for my appointment?

It is helpful to feed baby about 2 hours prior to the start of our visit. Have available your pump, bottles, nipple shields or other feeding tools if you’re using them, and any feeding/diaper log you’ve been keeping. If we’re meeting virtually, set up in a comfy, well-lit spot, and have a helper nearby if possible. Writing down any questions or concerns you have been thinking about is helpful!

How quickly will things improve?

Sometimes a simple tweak makes all the difference right away. Other times, if we’re addressing supply or weight gain, it might take a few weeks of practice and follow-up support. Either way, you’ll leave our first session with a solid plan and ongoing support if you need it. Insurance-coverage can make follow up sessions no-cost, or quite affordable.

Can you also help me with pumps and milk storage?

Yes! I’ll help you pick the right pump and weigh the pros/cons of different pump styles and models that fit with your needs. I will also help guide your through ordering your pump using your insurance! We can set up a pumping plan that works for your lifestyle and helps you feel relaxed and confident in reaching your breast milk feeding goals.

Will you help me if I want to bottle-feed? Mix breastfeeding and formula feeding? Exclusively pump?

Absolutely. My job is to support you and your baby so that feeding feels doable, healthy, and as stress-free as possible. Whether you’re planning to bottle-feed pumped milk, use formula, or exclusively pump, I can help you with things like:

  • Choosing bottles and nipples that work best for your baby

  • Flange fitting to optimize your comfort and milk production

  • Setting up a pumping routine that protects your supply and your sanity

  • Making sure you’re preparing, storing, and feeding formula safely

  • Combining breastfeeding, pumping, and/or formula in a way that works for your family

At the end of the day, what matters most is that your baby is fed and thriving, and that you feel confident in the plan. My role is to give you the tools, evidence-based guidance, and encouragement you need to get there.